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In the event your display
product requires depot repair under
warranty, the RepairCare program minimizes your down time by
guaranteeing a maximum three (3) business day repair of the unit.
NEC covers shipping both ways.
RepairCare comes standard with most
GT and WT series projectors. |
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When asset tracking is
not critical but time is of the essence, the
InstaCare repair/replacement program provides next business day
replacement or three (3) day repair of the unit, dependent on customer
preference and availability. NEC pays for return shipping.
InstaCare comes standard with most VT, LT, NP, and
MT series projectors. Additional InstaCare coverage is available
for a fee. |
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| For a low, one-time fee, the
global traveler can utilize the TravelCare loaner program, which
provides a temporary unit during warranty repair in many overseas
locations. VT, LT, NP, and MT series projectors are covered, and
overseas repair is included if time permits.
TravelCare must be purchased within the first 90 days of ownership. |
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| EcoCare is a new, simple and
cost effective recycling program designed to ensure the proper
disposal of projection units. We accept all manufacturers’ projectors,
up to 40 lbs, and you will receive an official certificate of disposal
for each recycled projector.
EcoCare is available for a low one-time fee, plus shipping
cost. For an additional fee, NEC can supply packing material
for your NEC brand projector, if needed.
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Projector and Plasma
Products
Time extension options to the standard parts and labor
warranty terms warranty are available for all of our projection
and plasma products sold in the United States, Canada, and Latin
America.
For more information or to acquire a warranty extension, contact
NEC customer services at 1-800-836-0655 or +630-647-6815
outside of the US or Canada, or your reseller.
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models
|
standard
warranty programs
|
supplimental
warranty programs
|
length
limited
warranty
|
lamp
warranty
|
InstaCare
|
RepairCare
|
extended
parts and labor
|
extended
InstaCare
|
EcoCare
|
TravelCare
|
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VT48,
VT480, VT580, LT30, LT35, LT280, LT380
|
3
Yrs. Parts/1 Yr. Labor
|
500hrs
/1yr., whatever comes first
|
X
|
-
|
X
|
X
|
-
|
X
|
LT20,
LT170, LT180, LT245, LT265, MT1065, MT1075, VT47, VT470,
VT575, VT670, VT676, VT770
|
2
yrs.
|
500hrs
/90 days, whatever comes first
|
X
|
-
|
-
|
X
|
-
|
X
|
GT1150,
GT2150, GT5000, GT6000
|
2
yrs.
|
500hrs
/90 days, whatever comes first
|
-
|
X
|
X
|
-
|
-
|
X
|
GT6000R
|
1
yr.
|
500hrs
/90 days, whatever comes first
|
-
|
X
|
-
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-
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-
|
X
|
| WT600,
WT610 |
2
yrs.
|
500hrs
/90 days, whatever comes first
|
-
|
X
|
X
|
-
|
-
|
X
|
| LT10,
LT240, LT26OK, MT860, MT1060, VT460K, VT465, VT560, VT660K,
VT570 |
2
yrs.
|
500hrs
/90 days, whatever comes first
|
X
|
-
|
-
|
X
|
-
|
X
|
| PlasmaSync® commercial
plasma displays |
1
yrs.
|
-
|
-
|
-
|
X
|
-
|
X
|
-
|
| residential
plasma displays |
3
Yrs. Parts & Labor, 1 Yr. Plasma Module
|
-
|
-
|
-
|
-
|
-
|
X
|
-
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Custom Care Service Programs for Desktop, Large Screen and Plasma Display
NEC is proud to offer a full complement of CustomCare program options to support our comprehensive portfolio of visual display products.
NEC Display Solutions Lifecycle Services Suite
When you purchase monitors from NEC Display
Solutions, you’re getting more than just high-quality
screen performance and advanced technologies…you’re
starting a lifecycle of display ownership that includes
the highest level of service and support in the industry.
The Custom Care suite of lifecycle services ensures
that your display purchase remains a smart investment
from the day you place your order to the day you dispose
of the product.
The Lifecycle
It all begins with selecting from our wide range of
award-winning displays—from desktop LCDs to public information LCDs. Our desktop displays come
standard with a 3-year limited parts and labor warranty
(including backlight), while public information LCDs
feature a 3-year warranty.
Throughout the life of your displays,
you can take advantage of the many warranty enhancements
offered by our Service+™
program. Help your business continue running
smoothly and maximize your productivity by customizing
your service and support with a number of options.
During the time of your display ownership,
you have the opportunity to extend the life of your
displays with our Premium
Protect™ extended service plans.
These plans, which take effect at the end of the standard
warranty, give you peace of mind for an additional one
or two years.
When your displays have reached the end of their lifecycle, the
Total Trade™ monitor
replacement and recycling program allows you to dispose of them in
a regulatory-compliant and environmentally friendly manner. In addition, when
you apply your trade-in credit to an upgrade to new NEC Display Solutions displays,
the Custom Care lifecycle starts all over again.
For more information on Custom Care, contact
your local NEC Display Solutions sales representative
or call 866-771-0266.
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